There are many titles that provide the same functions, and there are some titles that focus on more specialized or specific needs. When you see titles such as Admin Assistant, Professional Assistant, Virtual Administrative Assistant, Online Administrative Assistant, Virtual Office Assistant and Remote Assistant, they are all just different names for the same role.
However, titles such as Remote Office Manager, Virtual Secretary, Virtual Paralegal, Virtual Receptionist, and Online Project Manager, usually indicate much more specific and specialized areas of expertise and service.
Defining The Role
It depends on the service you use, or the assistant you hire, but typically a Virtual Assistant (or VA) will be someone that is able to support you with basic administrative tasks while working remotely from a home or office.
At VirtualHelpDesk, we have a defined scope of service that covers a broad spectrum of needs such as inbox management, scheduling, research, social media management, purchasing, data entry, travel booking, expense reporting, proofing and editing, and personal tasks.
Things to consider when looking for a virtual assistant are:
For basic administrative assistant needs, an Associates degree is usually sufficient to ensure high quality service, but specific business needs may indicate a Bachelor’s Degree or a degree of specific focus is more appropriate. Zirtual Assistants have degrees ranging from Associate to Master’s in a variety of areas.
b. Years of Experience
It is often assumed that the more years of experience a virtual assistant has the more proficient they will be. However, in the case of a virtual assistant many younger VA’s with less experience have better online skills, and are more familiar with a variety of programs and platforms. VirtualHelpDesk Assistants have anywhere from 2 to 20 years of experience in administrative support.
c. Level of Experience
It is important to consider the level of experience needed in finding a good fit for your business. For example, if the virtual assistant will be supporting C- suite executives or upper management, it is wise to look for someone with prior experience in that area. VirtualHelpDesk VA’s have a wide variety of experience level.